Your business closes at 6pm.
Leads don't.
Every unanswered message after hours is a potential customer who moved on. We build AI chatbots for WhatsApp, Instagram, Facebook, and your website that answer questions, book appointments, and collect leads — 24/7, without extra staff.
First response time
Availability
Support ticket volume
Lead gen ROI
6 Types of Chatbots We Build
Each platform has different API capabilities, conversation patterns, and audience expectations. We build natively for each.
WhatsApp Business Chatbot
A chatbot that responds to WhatsApp messages 24/7 — qualifying leads, booking appointments, answering FAQs, and tracking orders through the official WhatsApp API.
Website Live Chat Bot
An AI chat widget that greets visitors, collects contact details, handles common questions, and passes hot leads straight to your sales team.
Facebook Messenger Bot
Automated DM replies, click-to-Messenger ad integrations, lead capture flows, and product recommendations — all inside Facebook Messenger.
Instagram DM Automation
Auto-replies to story mentions, keyword-triggered DM flows, lead capture, and booking links — through the official Instagram API.
Customer Support Bot
A bot that handles ticket creation, order lookups, FAQs, and escalations to human agents — cutting support volume significantly without cutting service quality.
AI-Powered Sales Bot
A GPT-4 bot trained on your products, pricing, and brand voice that can hold full sales conversations and answer detailed questions without any human involvement.
6 Things Your Chatbot Will Do Automatically
Appointment Booking
The bot asks a few quick questions, checks your calendar, and books the appointment directly in the chat — no human needed.
Order Status
Customer sends their order number and the bot pulls real-time status from Shopify or WooCommerce and replies instantly.
FAQ Deflection
Takes care of the most common questions — pricing, delivery times, policies — so your team can focus on the ones that actually need attention.
Lead Qualification
Asks about budget, timeline, and requirements, then routes serious leads to sales and cooler ones to a nurture sequence.
Quote Calculator
Walks a visitor through a set of questions and gives them an instant estimate — works for both services and products.
Event & Reminder Flow
Sends appointment reminders, follow-up messages, and upsell offers automatically via WhatsApp at the right time.
Platforms & Technologies We Build On
Bot Live in 4 Weeks
Bot Strategy & Flow Map
Day 1–3We map out every conversation the bot will have — what it says, what it asks, where it takes the user next, and when it hands off to a human. You approve the full flow before anything is built.
Platform Setup & API
Day 3–5We handle the WhatsApp API verification, Facebook/Instagram connection, or website widget setup. API keys and webhooks are all configured properly before we build the flows.
Conversation Build
Week 2All conversation flows are built inside the chosen platform. If we're using GPT, the AI model is trained on your product and service information so it can answer real questions.
CRM & Tool Integration
Week 2–3The bot is connected to your CRM, calendar, and email platform. Every lead the bot captures is automatically filed in the right place with the right tags and notes.
Test & QA
Week 3We run 100+ test conversations through every branch of the flow, including weird inputs and edge cases. We make sure escalation to a human agent works properly.
Launch & Train
Week 4The bot goes live. We monitor the first 500 conversations for unexpected paths. Monthly updates improve responses based on what real users are actually asking.
Chatbots That Changed These Businesses
LuxeStay Hotels
Before
4.2 hr avg response time
After
< 2 minute response
WhatsApp booking bot deployed
+218% direct bookings, $0 OTA commission
5 weeks
PureForm Supplements
Before
180 support tickets/day
After
54 support tickets/day
70% deflection via website chatbot
$84K/yr saved in support labor cost
3 weeks
EliteSmile Dental
Before
14 booked appointments/week
After
47 booked appointments/week
Instagram DM + WhatsApp booking bot
Eliminated receptionist overtime cost
4 weeks
Why Rankston for Chatbot Development
Trained on Your Business
For complex products or services, we train a custom GPT-4 model on your knowledge base so the bot gives accurate, specific answers — not generic chatbot responses.
Every Lead Goes Into Your CRM
Every contact the chatbot collects is automatically added to your CRM with source, tags, and conversation history. No manual entry, no lost leads.
Responds in Multiple Languages
Bots can detect the language and respond accordingly — English, Arabic, Urdu, Spanish, and more. Your international customers feel understood.
Monthly Conversation Reports
We send a monthly report showing the most common user questions, where people drop off, and what the bot couldn't answer — so the bot improves over time.
Official APIs Only
We only use the official WhatsApp Business API and Meta-approved messaging APIs. No unofficial tools or hacks that risk getting your number or account banned.
Smooth Human Handoff
When a conversation needs a real person, the bot transfers the full conversation history to your team on WhatsApp, Slack, or email. The customer never has to repeat themselves.
Chatbot Development FAQs
Chatbot Development Strategies Built for Your Industry
Every industry has unique challenges, buyer journeys, and competitive dynamics. Click your industry for a strategy built specifically for you.
eCommerce
Your 24/7 Sales Agent. Automated.
View strategy →Restaurants
Never Miss a Reservation. Answer Every Question.
View strategy →Real Estate
Qualify Buyers 24/7. Book Showings on Autopilot.
View strategy →Healthcare
Book More Appointments. Answer Patient Questions. 24/7.
View strategy →Law Firms
Capture and Qualify Legal Leads Around the Clock.
View strategy →Home Services
More Job Bookings With Chatbot Development.
View strategy →Startups & SaaS
Scale Faster With Chatbot Development Built for Growth.
View strategy →Construction & Contractors
Win More Projects With Chatbot Development.
View strategy →Technology & Software
Grow Your Tech Business With Smarter Chatbot Development.
View strategy →Education & eLearning
Enroll More Students With Targeted Chatbot Development.
View strategy →Finance & Insurance
Attract High-Value Financial Clients With Chatbot Development.
View strategy →Dentists & Dental Clinics
More New Patients Every Month With Chatbot Development.
View strategy →Ready for a Bot That Works Harder Than Your Team?
Free bot demo — we'll show you a live chatbot built for your specific industry and use case.
Get Free Chatbot Demo →You don't have to buy anything. Just let us show you what's possible.
Fill in the form and we'll send you a detailed, honest analysis of your online presence within 24 hours. No pitch, no pressure — just clarity on what's actually holding you back.
"The audit alone was worth more than what we paid other agencies for full campaigns."
— Marcus T., E-commerce CEO